Terms ofService
Please read these terms carefully before using our marketplace platform.
Last updated: December 2024
Introduction
Welcome to Loads of Savings ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website LoadsofSavings.com and our services.
Important Notice
Loads of Savings operates as a marketplace only. All products, services, and billing are handled by respective service providers under their standard terms and conditions. We do not guarantee any services and act solely as an intermediary platform connecting consumers with utility providers.
Acceptance of Terms
By accessing and using our website, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service.
We reserve the right to change these Terms at any time. Your continued use of the website following any changes indicates your acceptance of the new Terms.
Our Role as a Marketplace
What We Do
- Provide a platform to compare utility deals
- Connect you with service providers
- Facilitate the switching process
- Send reminders about contract expiry dates
What We Don't Do
- Provide utility services directly
- Handle billing or customer service for utilities
- Guarantee service quality or pricing
- Take responsibility for provider performance
Service Provider Relationships
Independent Contracts
When you choose to switch to a service provider through our platform, you enter into a direct contract with that provider. We are not a party to this contract and have no liability for the provider's performance.
Provider Terms Apply
- Each provider operates under their own terms and conditions
- Billing, customer service, and technical support are handled by the provider
- Disputes must be resolved directly with the service provider
- Cancellation and cooling-off periods are governed by provider terms
Disclaimers
No Service Guarantees
We do not guarantee the availability, quality, reliability, or performance of any services offered by providers on our platform. All services are provided by third-party providers under their own terms.
Information Accuracy
While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy of pricing, availability, or service details. Always verify information directly with the service provider.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our platform or services obtained through our platform.
User Responsibilities
You agree to:
- Provide accurate information
- Use the platform lawfully
- Respect intellectual property rights
- Not interfere with platform operation
You agree not to:
- Submit false or misleading information
- Attempt to hack or disrupt services
- Use automated systems to access data
- Violate any applicable laws
Intellectual Property
The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the website are protected under applicable copyrights, trademarks, and other proprietary rights.
The copying, redistribution, use, or publication by you of any such content or any part of the website is strictly prohibited.
You may not use our trademarks, service marks, or logos without our prior written consent.
Termination
We may terminate or suspend your access to our platform immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the platform will cease immediately. However, any contracts you have entered into with service providers will remain in effect and be governed by their terms.
Governing Law
These Terms shall be interpreted and governed by the laws of England and Wales.
Any disputes arising from these Terms or your use of our platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Legal Department: For specific legal queries, you can also contact our legal team at legal@loadsofsavings.com